Effective Date: July 9, 2026

Welcome to Impeccable Cleaning Services. These Terms of Service (“Terms”) govern your use of our website and the cleaning services we provide. By accessing our website or scheduling services with us, you agree to these Terms. If you do not agree, please do not use our website or services.

Services

Impeccable Cleaning Services provides residential and commercial cleaning services, including but not limited to:

• House Cleaning
• Commercial Cleaning
• Move-In & Move-Out Cleaning
• Vacation Rental Cleaning
• Post-Renovation & Construction Cleaning
• Green Cleaning

All services are subject to availability and may be modified or discontinued at our discretion.

Estimates and Scheduling

Free estimates are provided based on the information available at the time of the request. Final pricing may vary depending on the size, condition, or specific requirements of the property.

Appointments are scheduled based on availability. While we strive to arrive on time, unforeseen circumstances may occasionally require adjustments to scheduled appointment times.

Customer Responsibilities

To help us provide efficient and safe service, customers agree to:

• Provide accurate contact and property information.
• Ensure safe access to the property at the scheduled appointment time.
• Secure or remove valuable, fragile, or irreplaceable items before service.
• Inform us of any hazards, special instructions, or areas requiring extra attention.

Payment

Payment is due upon completion of services unless other arrangements have been agreed upon in advance.

We reserve the right to charge applicable late fees for overdue payments where permitted by law.

Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, we kindly request reasonable advance notice whenever possible.

Repeated last-minute cancellations or missed appointments may result in additional fees or limitations on future scheduling.

Satisfaction

Customer satisfaction is important to us. If you are not satisfied with the quality of your cleaning service, please contact us promptly so we can review your concerns and work toward a reasonable resolution.

Limitation of Liability

While we take every reasonable precaution when performing our services, Impeccable Cleaning Services shall not be liable for:

• Pre-existing damage to property or furnishings.
• Normal wear and tear.
• Damage resulting from faulty or aging fixtures, materials, or installations.
• Delays or interruptions caused by circumstances beyond our reasonable control.

Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim, to the extent permitted by applicable law.

Website Use

The content on this website is provided for general informational purposes only.

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Copy, reproduce, or distribute website content without prior written permission.

Intellectual Property

All content on this website, including text, images, logos, graphics, and other materials, is the property of Impeccable Cleaning Services unless otherwise stated and is protected by applicable intellectual property laws.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the state in which Impeccable Cleaning Services operates, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Impeccable Cleaning Services
Phone: (415) 899-9437
Email: info@impeccablecleaningservice.com